At Joyous Stitches, we want you completely satisfied with your purchase. If for any reason you are not happy with your order, we are here to help.

Returns:

•  Items must be returned within 3 days from the date of receipt.
•  Items should be unwashed, and in their original condition with all tags attached.
• Customized and sale items are not eligible for returns.

Refund Policy:

Refunds will only be issued if the item is returned within 72 hours of your initial complaint, and upon confirmation that the fault lies with us. We prioritize quality and customer satisfaction, so please ensure the item is in its original condition when returned. Once we verify the issue, we will process your refunds within 2-5 business days after we receive the returned item.

• Refunds will be issued to the original payment method.

Exchanges:

• We offer exchanges for a different size or color of the same item. Contact our customer service for availability.

Contact Us:
If you have any questions about our return policy, please contact us on 08028510788.